12/31/2023 0 Comments Google voice send sms via email![]() ![]() Step 7: Under “Unanswered calls,” choose what happens when a call isn’t answered after 30 seconds. You can also tweak the ordering of how all ring group members will be called. Here, you can set the ring order, attempt duration, and maximum ring duration. Step 6: You will be led to another window to configure call handling. Step 4: In the “Find users” field, enter the names of your ring group members. Step 3: Create a display name for your ring group and add a description (optional). Step 1: In the Admin console, go to Menu ☰ > Apps > Google Workspace > Google Voice > Ring groups. Note that members added to a group must have a number assigned or a Voice license. Or, you could ring members sequentially in random order. An incoming call will ring all members of the ring group until someone picks up. Google Voice lets you create ring groups or a shared mainline phone number where team members can answer calls from a single Google Voice number. (Source: Google Workspace) Creating Ring Groups Google Voice makes setting up an auto-attendant simple and easy with its user-friendly interface. Step 10: After testing the auto-attendant, click the “Publish” button to complete the setup. Step 9: After configuring your auto-attendant, click “Preview” on the bottom right, then click “Call.” On the left, Click “Edit Business Hours.” You can specify actions for holiday closures and after-hours. Step 8: Next, customize your business hours. Step 7: Click the down arrow next to “Select an action” to choose what happens after the key message plays. Step 6: In the “Add a prompt for the n key,” enter a message to create a voice command. You can upload an audio recording or use the text-to-speech feature. Step 4: Create an initial greeting by adding a welcome message. Step 3: Give your auto-attendant a name and a description. Step 2: From there, you will see a list of your current auto-attendants. Step 1: In the Admin console, go to Menu ☰ > Apps > Google Workspace > Google Voice > Auto-attendants. This gives callers a menu that can respond to their queries when none of the team can answer the phone. (Source: Google Voice) Setting Up the Auto-attendantĪs a business phone system, Google Voice lets you set up a multi-level auto-attendant to effectively manage incoming calls. Google Voice uses artificial intelligence (AI) to transcribe voicemail into text format. You can now set your business location, add more users, and order phone numbers. Step 6: Click the “Get Started” button to set up your Google Voice business account. ![]() Double-check the accuracy of your entry before submitting your payment. Step 5: Review your payment plan, then click “Checkout.” In the next window, provide your business address and credit card information. Make sure to read everything before clicking the “Get Started” button. ![]() Step 4: After verifying your Google Workspace account, you will reach the information page explaining your chosen plan. For those whose Google Workspace account is managed by an administrator, let them know you want to access Google Voice. If you don’t have one, select the “Sign up” link from the pop-up. Step 3: Register your Google Workspace account to start your Google Voice business plan. Select a plan from the three pricing tiers: Starter, Standard, and Premier. Step 2: Click the “Get Started” button on the next screen to see the subscription options. Step 1: Select the “For business” button to access the product page. ![]()
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